

FAQ
loved by little hands, chosen by big hearts.
Products
What age are your products suitable for?
Our sensory kits and activities are designed for children aged 6 months to 6 years, with guidance for different developmental stages. Always supervise play, especially with younger tots.
Are your materials safe?
Yes – every product is made with safety in mind. We use child-safe, non-toxic materials that are gentle on little hands and kind to curious minds. If a product has small parts, we’ll clearly state that on the packaging.
Returns & Replacements
What is tingle & tots return policy?
We will happily offer a replacement or refund only if:
• You received an item that is damaged, defective, or incorrect
• The issue is reported within 48 hours of delivery
• The item is unused and in its original packaging
How to Report an Issue?
If you receive an item with an issue, please contact us at:
info@tingleandtots.com
Include:
• Your order number
• Clear photos or videos showing the issue
• A short description of the problem
Our team will review your request and respond within 1–2 business days.